We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Tanks Accessories in general - Device, Coils, Batteries, chargers, replacement glass etc.that has been opened. There are the certain situations where only partial refunds are granted (if applicable) To complete your return, we require a receipt or proof of purchase.įlavor goods such as E -juices or Flavor Pods cannot be change or returned.Īny item thats not in its original condition, damaged or missing parts for reasons not due to our error is not returnable. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Claiming after 24hrs.or more will not be acceptable at all. If you have received defective or damaged, or any missing parts please email us emmediately. We make every effort possible to ship packages by noon the next weekday, Please rest assured that we will ship your order as soon as possible, and we thank you for choosing us for your Vape needs.ĭUBAI VAPE KING, customer's satisfactions is always our top priorities !Ĭustomers can contact us within 24hrs from the day of recieving the item(s) except the NON-RETURNABLE item(s). We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.Īpologies for the inconvenience as the courier company don't deliver on Fridays Errors in the Shipping Address and Contact # will cause delays in transit times or returned orders. Please review your shipping address and contact informations carefully when placing an order. Incomplete / Incorrect ADDRESS OR CONTACT # Submissions: You must be ordered early 8am - 9pm. Beacuse the delivery Cut off time is 10pm - 10:30pm. If your ordered after 9pm. Your order will be delivered on the next day, and the 50 AED Charge will not be cutted back. If you plan to Choose Same day delivery/Express delivery. Option available whenever the final cart price is above AED300. You must select Free Shipping during checkout to be eligible and it will be shipped. There is a 25 AED flat rate shipping fee on orders less than 300 AED . We strive to ship orders out as quickly as possible.Įxpress Delivery Only Dubai: Same day delivery for all orders before 9:00PM. There is a 24-48 hrs, processing time for all orders, with most orders sent out for delivery within 24 business hrs.
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